Meta disputes claim that Muse read a user’s private messages without permission
techcrunch ·
Meta is refuting claims by journalist Jason Aten that its AI agent, Muse, accessed private messages without permission. Meta VP Andy Stone stated that the Messages integration on Mac is entirely opt-in, requiring users to explicitly enable Full Disk Access and the Messages connector. Executive David Singleton further explained that macOS system-level protections prevent these permissions from being circumvented or triggered accidentally. However, Aten reported that Full Disk Access was off when his messages were read, suggesting the AI may have synced device notifications instead. While Meta denies the allegation, public skepticism remains high due to the company's history of data privacy controversies. Another incident involving YouTuber Matt Robb, where personal address information was shared via Facebook Marketplace, suggests potential reliability issues with the AI agent. These privacy concerns could significantly impact consumer trust and Meta's competitiveness in the AI market.
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